These general conditions apply between:
The Linandelle company
whose head office is located at Allée des Jardins - 27380 CHARLEVAL, registered under Siret 448856641
And only concerns the offers on the website www.linandelle.com, unrelated to the products available at the Linandelle physical store, located
Allée des Jardins
Any natural person visiting or / and making a purchase via the website www.linandelle.com
These conditions are intended to define the terms of distance selling between linandelle.com and the user, from order to payment and delivery. They regulate all the stages necessary for placing the order and ensure the follow-up of this order between the contracting parties.
The order implies irrevocable acceptance of the general conditions of sale. These general conditions of sale can be subject to modifications, the applicable conditions are those in force on www.linandelle.com on the date of placing the order of the internet user.
The internet user declares:
have the capacity to conclude this contract, that is to say to have a legal majority and not to be under tutorship or curatorship.
Account creation via social networks
The products offered for sale by Linandelle are those listed on the site www.linandelle.com on the day of consultation of the site by the internet user.
The products offered for sale are described and presented with the greatest possible accuracy.
Individuals: All items are sold individually
The prices are presented in euro (€) inclusive of all taxes included, including VAT and excluding delivery costs which remain the responsibility of the internet user unless otherwise stated or conditions. Similarly, various taxes and customs duties are the responsibility of the Internet user.
Linandelle reserves the right to change prices at any time. The products will be invoiced on the basis of the prices in force at the time of the registration of the order.
For customers wishing to be delivered outside Europe, the prices are HT (without French VAT) and it is their responsibility to pay the VAT of the country of delivery, as well as other taxes and customs fees.
Any order implies express and irrevocable acceptance of the prices and descriptions of the products available for sale.
The internet user declares to have read and irrevocably accepted these general conditions of sale before placing their order. The validation of the order implies acceptance of these general conditions of sale.
In order to allow the internet user to return to their order before validating it definitively, Linandelle has created validation and acceptance screens. The order will not be definitively registered until the last validation of the payment screen of the order (by bank card, bank transfer or check). From the last click of acceptance, the order is considered irrevocable. It is planned, from e recording the order, sending an e-mail to the Internet user. This email confirms that the customer's order has been taken into account by Linandelle and that the product is available.
Payment is made either online by PayPal, by bank transfer or by check.
For "gift" orders, the invoice will be sent directly to the billing address or will be available on the customer account of the site www.linandelle.com.
- Online payment by PayPal: the advantages
PayPal is the security reflex for making payments. Use your bank card with PayPal and also benefit from all the advantages it offers, without revealing your card number. In addition, you can pay in just a few clicks.
It is not necessary to already have an account in order to be able to make a PayPal payment
The account is only debited for the amount of products ordered and actually dispatched.
- Payment by check :
In the event of payment by bank check, this must be issued by a bank domiciled in France. The check, made payable to Linandelle must arrive within 10 working days following validation of the order at the following address:
Allée des Jardins, 27380 CHARLEVAL
The order is only released when the check is cashed.
- Payment by bank transfer :
A RIB is made available to the customer, the order is then released upon receipt of the bank transfer.
Delivery within 3 to 5 working days unless otherwise stated (in the case where the product is unavailable).
Linandelle reserves the choice of carrier and guarantees the proper delivery of products.
The internet user is required to check the condition of the packaging and the conformity of the product delivered, and to make any reservations, if necessary, on the carrier's delivery note.
In the event of payment by check, the order will be processed once the check has been cashed.
Deliveries in mainland France are made by the colissimo express service with tracking of the parcel with number and delivery of the parcels against signature.
Deliveries to the DOM-TOM (OM1 and OM2) are made by the colissimo service with tracking of the parcel with number.
Deliveries in other countries are made by post in colissimo with tracking of the parcel with number and delivery of the parcels against signature.
Details of shipping costs:
Shipping costs are free for delivery in France over € 70 of purchases. Below, a flat rate of € 7.50 is applied, followed by colissimo shipping price (you can track your package with the number of the package that is sent to you by email).
In Belgium, Switzerland and Luxembourg, fees are free from 100 € of purchase
le = "font-size: small;"> In the DOM-TOM, the costs are free from 300 € of purchase (DOM) or 300 € of purchase (TOM)
In European Union, the costs are free from 150 € of purchase
In Great Britain, Norway and Iceland, fees are free from € 200 of purchase
For all other regions, costs are free from € 500 of purchase.
Taxes and customs fees remain the responsibility of the customer for international orders. For more information, visit the customs website.
The information, advice on use, practical advice concerning the products manufactured and distributed by Linandelle, provided on the Site or by e-mail in response to a question sent electronically by a User, have an indicative value.
The user has a period of 2 years to exchange an item or 14 working days to return an item and get a refund (from the date of receipt of his order)
After this period, the products delivered are deemed to be in conformity and accepted by the internet customer, and Linandelle reserves the right to refuse the exchange, the credit or the refund.
The returned item must not have been used, be in its original packaging and, for returns by post, accompanied by a copy of the delivery slip and the reason for the return.
Return by post:
For any unused item and in its original packaging, the user has the possibility of returning an item to the following address within 14 days from the date of receipt, in order to proceed with an exchange or a reimbursement to the following address:
Allée des Jardins, 27380 CHARLEVAL
Return costs are the responsibility of the Internet customer. In the event of an exchange, the return costs are borne by Linandelle (only for purchases made on the site www.linandelle.com).
In this case, an e-mail will be sent to the Internet user to inform them of the reimbursement, either by check, bank transfer or bank card, depending on the method of payment chosen when ordering.
Depending on the choice of the user, the article may also be subject to an exchange or a refund.
In the case of an exchange for defect free of the item delivered, the Internet user must participate in the reshipment costs up to € 7.50, by check, bank transfer or via Paypal.
The exchange will however be refused for any item having been personalized by embroidery. Also any honeycomb or terry cloth will not be returned or exchanged if it has shrunk too much, as this indicates a breach of maintenance conditions.
The information of personal information collected within the framework of distance selling is compulsory, this information being necessary for the processing and delivery of orders as well as for the preparation of invoices.
This information is strictly confidential and is only intended for Linandelle
In accordance with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the processing of personal information collected on the site www.linandelle.com has been declared to the National Commission for Information Technology and Liberties. The internet user has the right to access, modify, rectify and delete data concerning him. To exercise this right, the Internet user must send an email to Linandellet at the following address: email@example.com, or a letter at the following address: Linandelle - Allée des Jardins 27380 CHARLEVAL
All elements of the Linandelle site, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents.
They are the exclusive property of the Linandelle company.
The user who has a personal website and who wishes to place, for personal use, on his site a simple link direct to the home page of the Linandelle site must request authorization from the company Linandelle. In this case, this will not be an implicit affiliation agreement.
On the other hand any hypertext link referring to the Linandelle site and using in particular the technique of framing, deep-linking, in-line linking or any other deep link techniques is in any event formally prohibited. In all cases, any link, even tacitly authorized, must be removed at the request of Linandelle.
The Linandelle company has, for all stages of access to the site, the ordering process, delivery or subsequent services, only an obligation of means. Linandelle cannot be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, an external intrusion or the presence of computer viruses or any fact qualified as force majeure, in accordance with the jurisprudence.
In addition, Linadelle disclaims its responsibility for any breach of its contractual obligations in the event of force majeure or fortuitous, including without this list being exhaustive, internal or external strike, fire, disaster, internal or external failure, and generally any event that does not allow the proper execution of orders.
These general conditions of sale are subject to French law. The competent court in case of litigation will be the commercial court of the Internet user's choice.
In the event that a dispute arises from this contractual relationship, the internet user and Linadelle undertake before any legal action to seek an amicable solution.
In accordance with article 39 of the law "Informatique et Libertés" of January 6, 1978, the user has the right to access, modify, rectify and delete data concerning him. To exercise these rights, the user is invited to send an email to firstname.lastname@example.org He can also write to Linandelle - Allée des Jardins, 27380 CHARLEVAL
The user can also, for legitimate reasons, oppose the processing of data concerning him. The user will find information on his rights and duties and on the protection of individual data on the site of the "Commission Nationale Informatique et Libertés" .
Users of the Internet site http://www.linandelle.com are invited to inform Linandelle of their comments on possible malfunctions of the site, with regard to individual freedoms, at one or other of the addresses indicated. above.