only in mainland France
Made in France
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General terms and conditions of sales

These terms and conditions apply between:

 

The company Linandelle located 1 Bld Emile Zola / 54520 LAXOU , registered under Siret 514 581 180 000 23

 

and

 

Any person visiting and / or making a purchase via the website www.clara-linge.com

 

These conditions aim to define the terms of sale between clara-linge.com and the Internet , the order for payment and delivery . They cover all the necessary steps for placing the order and tracking of this order between the contracting parties.

 

The order implies the irrevocable general conditions of sale. These conditions of sale can be modified, the applicable conditions are those in force on www.clara - linge.com the date of placing the order to the user.

 

The user says :

have the capacity to enter into this contract that is to say, of legal age and not under guardianship.

 

 

The products offered for sale by Linandelle are those appearing on the site www.clara-linge.com - the day of consultation of the site by the user .

 

The products are offered for sale within the limits of available stocks.

 

The products offered for sale are described and presented with the greatest possible accuracy . However, if errors or omissions were to occur in this presentation, the responsibility of Linandelle could not be committed. The photographs and texts illustrating the products are indicative only and are not included in the contract.

 

Packing

 

Individuals: All items are sold individually

 

Professionals : Unless special notation ( " lot 6" ), the kitchen linen and napkins are sold 12 to the color.

 

The awards are presented in euro ( €) including all taxes included including VAT and excluding shipping costs which are the responsibility of the user unless stated or special conditions . Tired of the same variety of customs duties and taxes are the responsibility of the user.

 

The prices include the VAT applicable on the day of the order. If the rate of VAT is altered , these changes might be reflected in the price of items without the user being notified .

 

Linandelle reserves the right to change prices at any time. The products will be billed based on rates in effect at the time of registration of the order .

 

For customers desiring to be delivered outside Europe , prices are VAT (without French VAT ) and he is responsible to pay VAT in the country of delivery, and other taxes and customs fees .

 

 

Any order is explicit and irrevocable acceptance of the prices and descriptions of products available for sale.

 

The user acknowledges having read and accepted these Terms and irrevocably conditions before placing an order. The confirmation of the order implies acceptance of these terms of sale .

 

To allow the user to change his order before confirming it , Linandelle created screens validation and acceptance. The order will be permanently recorded at the last validation of the payment screen of the order ( credit card , bank transfer or check). As of last click acceptance, the order is considered final. It is expected , after the registration of the order , sending an e -mail to the user. This email confirms that the customer order was received and product is available.

 

 

Payment is made either online through secure Credit card, PayPal, by bank transfer or by check .

 

For the "gift" orders, the invoice will be sent directly to the billing address or will be available on the client account www.clara-linge.com site.

 


- Payment by check :

If paying by check, it must be issued by a bank domiciled in France . The check, made payable to Clara linen must be received within 10 working days after confirmation of the order to the following address:

 

Clara linen

 

1 Bld Emile Zola 54520 LAXOU

 

The order is released to the cashing of the check .

 

 

 

- Payment by bank transfer :

A bank account is available to the customer , the order is then released upon receipt of the bank transfer.

 

Delivery within 2 weeks unless otherwise specified ( in case the product unavailable ) days. Except in cases of force majeure, the delivery will only be given within the limits of available stocks. Responsibility Linandelle can not be held liable for late delivery, and for any reason whatsoever , therefore no claim can be claimed by the user Linandelle .

 

Linandelle has the choice of carrier and guarantees the delivery of products.

 

The user is responsible for checking the condition of the packaging and the conformity of the delivered product , and issue if necessary, on the delivery of the carrier.

 

In case of payment by check, the order will be processed once the check is cashed.

 

Deliveries are made in France by Colissimo services with the express parcel with tracking number and delivery of parcels against signature.

Shipments to the DOM- TOM ( OM1 and OM2 ) are performed by Colissimo services with parcel tracking number with .

 

Deliveries in other countries are made by mail Colissimo with tracking number and the package with discount packages against signature.

 

Retail shipping :

 

Shipping is available for delivery in France more than 70 € purchase. Below, a package of € 7.50 is applied tariff sending colissimo (you can track your package with the number of packages sent to you by email ) .

 

In Belgium , Switzerland and Luxembourg , the costs are available from 100 € purchase

 

In the DOM- TOM , fees are available from 150 € (DOM ) or 200 € purchase (TOM)

 

In the European Union, the fees are available from 150 €

 

In Great Britain , Norway and Iceland , the costs are available from 200 € purchase

 

For all other regions , the costs are available from 500 €.

 

Taxes and customs duties remain the responsibility of the customer for international orders . For more information visit Customs .

 

Information , user tips , practical advice on products manufactured and distributed by Clara machine, provided on the Site or by e -mail in response to a question electronically by a user , are indicative .

 

The user has a period of 60 working days to exchange an item or 10 working days to return an item and get a refund (from the date of receipt of the order )

 

After this period, the products delivered are deemed compliant and accepted by the client user , and Clara Linen reserves the right to refuse the exchange, credit or refund.

 

The returned item must not have been used , being in its original packaging for returns by mail, accompanied by a copy of the delivery note and the reason for return.

 

Return by post :

 

For any unused and in their original packaging , the user has the option to return an item to the following address within 7 days from the date of receipt in order to proceed to an exchange or refund to the following address :

 

Linandelle

 

1 Bld Emile Zola 54520 LAXOU / FRANCE

 

Return costs are the responsibility of the client user. In case of exchange , the return costs are borne by Clara linen (only for past purchases on www.clara-linge.com - site).

 

In this case an email will be sent to the user to inform the refund by check , bank transfer or credit card , depending on the payment method when ordering .

 

Depending on the choice of the user , the article may also be an exchange or refund .

 

specific cases

The exchange will however refused for any item that has been personalized with embroidery. Also any machine honeycomb or sponge nest will not be returned or exchanged if it has shrunk too , as this denotes a breach of conditions of service .

 

 

Personal information :

 

The Intelligence information collected under the distance selling is required, this information is necessary for the processing and delivery of orders and for preparing invoices .

 

This information is strictly confidential and is intended only Clara Linen

 

According to the law n ° 78-17 of 6 January 1978 relating to computers, files and freedoms, the processing of personal information collected on the site www.clara - linge.com was the subject of a declaration with the National Commission for Data Protection . The user has a right to access, modify, rectify and delete data. To exercise the right , you must send an email to Linandellet at the following address : ludovic@clara-linge.com , or mail to the following address : Linandelle - 1 Bld Emile Zola 54520 LAXOU

 

 

All elements of the site Clara Linen whether visual or audio, including the underlying technology , are protected by copyright, trademarks or patents.

 

They are the exclusive property of Linandelle .

 

The user has a personal website and wishes to place, for personal use , on its website a direct link to the homepage of Clara linen must request permission from the Linandelle company . It will not be in this case an implicit affiliation agreement.

 

However any hypertext link to the Site and using Linandelle including the technique of framing , deep linking , in-line linking or any other technical deep link is in any case prohibited . In all cases , any link, even tacitly authorized, must be removed at the request of the company Linandelle .

 

The company did Linandelle for all stages of access to the site, the ordering process , delivery or subsequent services , an obligation of means . Responsibility Linandelle can not be held liable for any inconvenience or damage arising from the use of the Internet , including interruption of service, external intrusion or presence of computer viruses or any event of force majeure, in accordance with jurisprudence.

 

In addition, Linandelle 's liability for any breach of its contractual obligations in the event of a force majeure or unforeseen circumstances , including but not limited to , internal or external strike, fire , disaster, internal or external fault , and generally any event not allowing the proper execution of orders.

 

 

In the event that any provision of this contract is null and void by a change in legislation , regulation or court decision , this does not in any way affect the validity and enforceability of these terms and conditions sale.

 

These conditions apply throughout the duration of online services Linandelle .

 

 

These general conditions of sale are subject to French law . The competent court in case of dispute shall be the Commercial Court of Nancy

 

In the event of a dispute arising from this contractual relationship , the Internet and Linandelle agree before any legal action to seek an amicable solution.